Import Demurrage Payment Portal

The eModal Community Portal serves as ONE's Import Demurrage Payment Portal to unify activities previously handled separately across the terminals servicing ONE container movements. 

eModal is widely deployed across North America and also powers PortTruckPass in NY/NJ, ProPASS in Virgina and Go!Ports in South Carolina.  ONE customers will enjoy a seamless user experience across all North American markets. 



Not a current user?
Please sign up here.

User guide


How you can monitor
any fees due.

User guide

Managing Your Watchlist

How to manage
your shipments.

User guide


Log onto our e-learning to understand how it works

Online Training


Key features of the program include: 

  • Single point of payment (U.S. and Canada)  
  • Quick, online ACH & Credit Card payment  
  • Real time automated demurrage hold release upon payment  
  • No post out-gate demurrage invoices 
  • Appointments, pre gate, status information and fee payment integrated into a single eModal powered platform  

Payment Options include: 

  • eCheck  
  • ACH 
  • Credit Card  

Any fees due on a container will be displayed in the eModal container watchlist which provides container availability status, and in many places, appointment setting functionality. The fees can be simply settled using the eModal online payment cart. 

Current eModal users will utilize their existing eModal credentials. New users can register at   

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ONE Customer FAQ's
eModal - ONE-09-23