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Import Demurrage Payment Portal

The eModal Community Portal serves as ONE's Import Demurrage Payment Portal to unify activities previously handled separately across the terminals servicing ONE container movements. 

eModal is widely deployed across North America and also powers PortTruckPass in NY/NJ, ProPASS in Virgina and Go!Ports in South Carolina.  ONE customers will enjoy a seamless user experience across all North American markets. 

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eModal
Registration

Not a current user?
Please sign up here.

User guide
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Paying
Fees

How you can monitor
any fees due.

User guide
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Managing Your Watchlist

How to manage
your shipments.

User guide
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ONE
Training

Log onto our e-learning to understand how it works

Online Training

 

Key features of the program include: 

  • Single point of payment (U.S. and Canada)  
  • Quick, online ACH & Credit Card payment  
  • Real time automated demurrage hold release upon payment  
  • No post out-gate demurrage invoices 
  • Appointments, pre gate, status information and fee payment integrated into a single eModal powered platform  

Payment Options include: 

  • eCheck  
  • ACH 
  • Credit Card  

Any fees due on a container will be displayed in the eModal container watchlist which provides container availability status, and in many places, appointment setting functionality. The fees can be simply settled using the eModal online payment cart. 

Current eModal users will utilize their existing eModal credentials. New users can register at eModal.com.   

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ONE Customer FAQ's
eModal - ONE-09-23