Reefer Import appointments to enable more efficient pickups, saving up to 30 minutes per load
Florida International Terminal (FIT), port operator of a 41 acre marine terminal in the Southport area of Port Everglades, who successfully deployed the eModal Community Portal (eCP) PreGate module in June 2019 has now mandated all reefer import moves require an appointment in an effort to improve turn times and customer service.
FIT is the first port terminal in South Florida to implement an appointment system.
This is Phase Two of FIT’s eModal implementation. In this phase, truckers picking up import reefer containers will now be required to schedule a pick-up appointment via eModal. This phase also enables pre-advice for export containers and empty returns.
By implementing eModal’s PreGate module, FIT can eliminate up to 30 minutes of driver wait time, particularly for reefer imports. Previously, upon arrival, truckers typically had to wait for a reefer mechanic to inspect reefer temperature, mount a genset and verify fuel levels before the driver could depart. Now, with the eModal appointment system in place, FIT can ensure these services are completed prior to the trucker’s timed arrival window.