Import appointments to enable more efficient pickups, saving up to 30 minutes per load
Florida International Terminal (FIT), port operator of a 41 acre marine terminal in the Southport area of Port Everglades, has successfully deployed the eModal Community Portal (eCP) PreGate appointment module to improve turn times and customer service.
FIT is the first port terminal in South Florida to implement an appointment system.
This is Phase One of FIT’s eModal implementation. In this first phase, truckers picking up import containers will now schedule a pick-up appointment via eModal. Phase One also enables all FIT stakeholders to monitor container availability and hold/fee status through the eModal Community Portal, and receive updates as soon as their cargo becomes available for pickup. Later this year, FIT will expand the system to include pre-advice for export containers and empty returns.
By implementing eModal’s PreGate module for import containers, FIT can eliminate up to 30 minutes of driver wait time, particularly for reefer imports. Previously, upon arrival, truckers typically had to wait for a reefer mechanic to inspect reefer temperature, mount a genset and verify fuel levels before the driver could depart. Now, with the eModal appointment system in place, FIT can ensure these services are completed prior to the trucker’s timed arrival window.
“We are pleased to have successfully completed the go-live of eModal’s PreGate appointment solution for import containers and look forward to expanding the system in the coming months,” said Klaus Stadthagen, Vice President and General Manager, Florida International Terminal. “Implementing eModal enables us to deliver even better service to our customers through reduced trucker turn times and more efficient gate operations.”
“We congratulate FIT on a successful go-live, and for being the first port terminal to implement appointments in South Florida” said Parvez Mansuri, Chief Executive Officer, Advent Intermodal Solutions. “We look forward to completing the full eModal appointment solution to further support FIT’s growth through innovative solutions that drive value to stakeholders across the landside supply chain.”
View the full press release here.