Sydney Ports — Case Study

In 2008, the New South Wales (NSW) government established the Port Botany Landside Improvement Strategy (PBLIS) initiative, led by Sydney Ports Corporation (SPC).


PBLIS aimed to improve the competitive access and service arrangements of container movements between stevedores and transport carriers at Port Botany, Sydney, Australia. The government determined that poor landside performance at the port created an inefficient and ineffective supply chain that placed a burden on the NSW economy and industry.In 2010, SPC awarded Advent the contract to provide a solution that would measure the effectiveness of this new strategy. Advent implemented a system that would monitor truck turnaround time in the port complex. In order to gauge turnaround time, a trucker would first make an appointment with the desired marine terminal. Once the truck entered the port complex, a series of RFID readers monitored the truck movement throughout the port complex. If the truck was delayed beyond a defined appointment time threshold, the stevedore would pay a fee to the trucker. In turn, if the trucking company did not stick to their defined appointment, they were subject to a fee payable to the terminal where they made their appointment.PBLIS performance standards and industry financial penalties commenced on 28 February 2011. Stevedores and truck carriers now incur reciprocal industry financial penalties for poor performance against the PBLIS Operational Performance Management standards. The system has proven to be a success, as the implementation of PBLIS has improved overall truck turnaround times at the Port Botany complex.