Applies to: Port Authority

Platform: Custom via Advent Professional Services

Function: Localized over all marine terminals and user base

Why Advent?

  • Proven port community system provider
  • Existing platform reduced development time & risk
  • Integated Mobile application

Est. Read Time: 3 min

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Integrated platform and mobile app for landside performance metrics and truck management analytics for Port Botany/Transport for NewSouth Wales

One partner, three project phases to modernize port & landside operations

The New South Wales (NSW) government established the Port Botany Landside Improvement Strategy (PBLIS) initiative, led and coordinated by Sydney Ports Corporation (SPC), later changed to Transport for New South Wales (TfNSW). PBLIS aimed to improve the competitive access and service arrangements of container movements between stevedores and transport carriers at Port Botany, Sydney, Australia. The government determined that poor landside performance at the port created an inefficient and ineffective supply chain that placed a burden on the NSW economy and industry. 

It was common for queues to extend around the entire port precinct (two to four hour waiting times were common), and demurrage charges to beneficial cargo owners at USD 100 or more per hour were the norm. The objective of the PBLIS program was to maximize the amount of trade passing through Port Botany by making the landside supply chain more efficient, transparent, and consistent, and by transitioning to 24x7 operations.

PBLIS would establish the setting of and compliance with access and performance standards relating to access by road carriers to the Port Botany Container Terminals, the performance of road carriers at those terminals, and the performance of stevedores in providing services to road carriers at those terminals. These performance standards would improve efficiency at Port Botany’s landside interface by encouraging the port supply chain’s stakeholders to be accountable to each other for their performance.

In order to measure performance, SPC turned to Advent Intermodal Solutions to provide a performance management system for drayage companies and stevedores servicing the port complex. 


TfNSW-Mobile 2-1.pngAdvent proposed use of their Port Community System as a tool for performance metrics to help SPC measure the success of the new strategy. This port’s fee-based program monitors truck turnaround time in the port complex. To do this, a trucker first makes an appointment with the marine terminal they will be visiting for pickup or delivery of cargo. Once the truck enters the port complex, a series of radio frequency ID (RFID) readers—in conjunction with port-issued truck tags “start the clock” by monitoring the movement of the truck throughout the port complex, including pre-gate queueing and on-Terminal events. If the truck is delayed beyond the defined threshold for their appointment at a terminal, the stevedore pays a fee to the trucker.  In turn, if the trucking company does not stick to their defined appointment, they are subject to a fee payable to the terminal they were scheduled to call. This fee gives both the drayage and stevedoring communities ownership in the program, and ultimately helps streamline the movement of cargo in and out of the port. PBLIS performance standards and industry financial penalties commenced on 28 February 2011. Stevedores and truck carriers now incur reciprocal industry financial penalties for poor performance against the PBLIS Operational Performance Management (OPM) standards.


The OPM standards that are measured for truck carriers include the following:

    • Early arrivals (payable only once a Truck Marshalling Area is in operation)
    • Late arrivals
    • No-shows
    • Cancellation of bookings
    • The standards that are measured for include the following:
    • Minimum slots offered per hour
    • Truck turnaround time and wait time
    • Truck non-service
    • Time zone cancellations

Financial penalties are issued via the stevedores’ invoicing process for which they are responsible. Stevedores send an invoice to truck carriers that have not met OPM standards (detailing penalties they owe), and are responsible for self-invoicing for financial penalties they owe to truck carriers. These invoicing processes are monitored and audited by SPC.

RFID readers were established at strategic points within the port complex to determine the volume within specific travel segments. These allow for the reporting of near-real-time traffic data to provide alerts to stakeholders via multiple communication methods (email, website and port signage). TfNSW currently has 25 RFID readers installed within the port complex collecting trucker data for traffic management, as well as incident mitigation.  Data is compiled around the clock using standard web service calls to create logical Truck Trips at each terminal.  These provide statistical data to monitor queue times, queue volume and trucker turn times in near-real-time and to build historical metrics for performance monitoring.

Lessons Learned

  • Stakeholder commitment is essential for the success of this type of monitoring program.
  • Building of the truck tracking data and Operations Performance data requires timely communication of the RFID reads. Any delays require additional logical sequencing of the reads and slows the reporting process.
  • Data quality is essential.
  • Duplicate reads must be accounted for and filtered.
  • Any missed reads due to equipment failures by either the port or trucker stakeholders will cause delays and possible incomplete metrics.

Rail Operations

Advent has also developed a rail operational management module as part of the PBLIS and OPM system. The module was introduced in 2010 and was upgraded using new technology and better UI /UX tools in 2017.

The module provides for planned and actual train movements and placements within the Port Botany Yard. Stakeholders and external users have access to dashboards that show pertinent operational information. The application also supports a ‘Live’ Yard map that graphically shows the real-time location of the trains within the yard and stevedore sidings.

Mobile Application Development

An additional chapter in the application development for TfNSW highlighted the need to provide some of the operational information currently being captured in a Mobile application. This allowed the port community access to the following Live and Historical data – outside the confines of a ‘closed’ port system. The Mobile application was developed as a cost-effective addition to the TfNSW applications offering and was developed and launched in 2017.

It is available in Australia in Apple and Android versions and supports live and historical information.

Live Data

  • Truck Turn Time at each terminal
  • Number of Trucks in queue at each terminal
  • Average time in terminal queue at each terminal
  • Number of trucks in each terminal
  • Number of trucks in cargo link queue
  • Number of trucks in each Empty Container Parks
  • Truck turn time for trucks in each Empty Container Park

Historical Data

  • Average Truck Turn time
  • Penalty Query
  • Historical Data – Unforeseen events/slot reductions



Advent eModal  Powers Landside Logistics